Privacy Policy
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
We also collect information about how you interact with the site, such as:
- Pages viewed
- Products viewed
- Referral sources
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Email address
- Phone number (if provided)
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you (including order updates and customer support)
- Screen orders for potential risk or fraud
- Improve and optimise our website
- Send marketing emails (only if you have opted in)
Sharing Your Information
We only share your personal information with trusted third parties to help us operate our business, such as:
- Payment processors
- Shipping providers
- Website hosting (e.g. Shopify)
We may also share your information if required to comply with applicable laws and regulations.
Cookies
We use cookies to improve your browsing experience, analyse website traffic, and personalise content. You can control or disable cookies through your browser settings.
Your Rights (UK & GDPR)
If you are located in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing at any time
To exercise these rights, please contact us at hello@shreevos.com
Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us at:
Email: hello@shreevos.com
